Privacy Policy & Refund Policy

Who we are

Our website address is: https://birbleai.com

Disclaimer for Birble AI

If you require any more information or have any questions about our site's disclaimer, please feel free to contact us by email at BirbleAI@gmail.com
All the information on this website - Birble AI - is published in good faith and for general information purposes only. Birble AI does not make any warranties about the completeness, reliability and accuracy of this information. Any action you take upon the information you find on this website (Birble AI), is strictly at your own risk. Birble AI will not be liable for any losses and/or damages in connection with the use or misuse of our website.

From our website, you can visit other websites by following hyperlinks to such external sites. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link which may have gone 'bad'.

Please be also aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control. Please be sure to check the Privacy Policies of these sites as well as their “Terms of Service” before engaging in any business or uploading any information.

Consent

By accessing and using the Birble AI website, you acknowledge and expressly consent to the terms outlined in our disclaimer. Your use of our website constitutes your agreement to abide by the conditions set forth in this legal notice. We encourage you to carefully read and understand the disclaimer before continuing to use our services.

Understanding the Disclaimer

The disclaimer serves as a legal document outlining the terms and conditions that govern your interaction with the Birble AI website. It encompasses various aspects, including but not limited to privacy policies, terms of service, and limitations of liability.

Acceptance of Terms

Your continued use of our website signifies your acceptance of the terms and conditions specified in the disclaimer. If you do not agree with any part of the disclaimer, we advise that you refrain from using our services.

Updates and Changes

Birble AI reserves the right to modify, update, or amend the disclaimer at any time without prior notice. It is your responsibility to regularly review the disclaimer to stay informed about any changes made. Continued use of the website following modifications indicates your acceptance of the revised terms.

How to view updates

Should we update, amend or make any changes to this document, those changes will be prominently posted here.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish any piece of media an additional cookie will be saved in your browser and connected to your account profile. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Cookies Notice

At Birble AI, we strive to provide a seamless and secure user experience on our website. As part of our commitment to transparency, we want to inform you about the use of cookies on our platform.

Birble AI utilizes CLERK.com as our login software package to enhance the authentication process. In conjunction with CLERK.com, we also integrate Google Authentication to streamline and strengthen the login procedures for our users.

What are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help improve your browsing experience by remembering your preferences, enhancing site functionality, and providing anonymized data for website analytics.

How We Use Cookies

When you use our login services provided by CLERK.com, and specifically when employing Google Authentication, cookies may be stored in your browser for a short period. These cookies are designed to facilitate the authentication process and improve the overall security of your account.

Expiration and Duration

The cookies generated during the login process will have a limited lifespan and are set to expire after 48 hours. This ensures that the information stored is relevant only for a brief period, promoting security and privacy.

Your Control Over Cookies

Most web browsers allow you to control the use of cookies through settings. You can choose to accept or decline cookies, delete existing cookies, or set your browser to notify you when a cookie is being placed. However, please note that restricting cookies may impact the functionality and performance of our website, particularly in relation to the login process.

By continuing to use our website and login services, you consent to the use of cookies as described in this notice.

Who We Share Your Data With

At Birble AI, we prioritize the security and privacy of our users' personal data. We want to assure you that we do not share customers' personal data with any third parties. Your information is treated with the utmost confidentiality, and we have implemented robust measures to safeguard your data from unauthorized access or disclosure.

Our Commitment to Data Protection

We understand the sensitivity of personal information and the trust you place in us when providing your data. To ensure the highest level of protection, we have implemented industry-leading security protocols, encryption methods, and access controls. Our dedicated team is committed to maintaining the integrity and confidentiality of your data throughout its lifecycle.

No Third-Party Sharing

Unlike some online platforms, we do not engage in the practice of selling, renting, or sharing your personal data with external entities. Your information is strictly used for the purposes outlined in our Privacy Policy, such as improving our services, providing customer support, and enhancing your overall user experience.

Transparency and Trust

We believe in transparency and building trust with our users. If, in the future, there is a need to share data for specific purposes, we will seek your explicit consent and provide clear information about the nature of such sharing. Rest assured, any such actions will be carried out with the same dedication to protecting your privacy.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile & settings section of the website. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


Birble AI - Refund Policy

At Birble AI, we are committed to delivering a seamless and satisfactory experience with our AI generators. In the event that a token generation credit fails to produce the expected output, we offer a straightforward refund policy to ensure your satisfaction.

Refund Process

Should you encounter any issues with the output generated by our AI, we will promptly refund the corresponding token generation credit. Please note that the refund process may take up to a week to reflect in your account.

Verification Period

During this one-week period, our system undergoes necessary checks to verify the validity of the refund request and to ensure the proper resolution of the issue. We appreciate your patience as we work diligently to address and rectify any concerns related to the token generation process.

Contacting Customer Service

If the refunded credit does not appear in your account within the specified timeframe, we encourage you to reach out to our dedicated customer service team. You can contact us through the appropriate channels listed on our "Contact Us" page on the Birble AI website. Our customer service representatives will assist you in resolving the matter promptly and ensuring that you receive the appropriate credit.

Our Commitment to Customer Satisfaction

Your satisfaction is our priority at Birble AI, and we are dedicated to providing efficient solutions in the rare instances where issues may arise. We appreciate your understanding and cooperation in adhering to the outlined refund policy.

For further assistance or inquiries, please feel free to contact us at birbleai@gmail.com

Covered Products
This Policy applies to the following products and services:

    monthly or annual subscriptions granting access to our platform's exclusive features and higher token allocations;

    direct purchases of other digital goods or services (e.g: collection creation) from us or via one of our third-party partners.

    Generation credits that are purchased directly from the Birble AI dashboard.

Refund Eligibility
As a consumer, you will be entitled to a refund under the following circumstances:

    Major Faults: If a product or service has a major fault, such as not functioning as described, or being significantly defective.

    Technical Issues: If persistent technical issues prevent access to the purchased product or service.

    Non-Delivery of Tokens: If tokens purchased are not delivered or credited to your account due to system errors.

    Defective Digital Goods: If purchased digital goods are significantly defective or not as described.

Exclusions
We retain the right to refuse a refund if:

    you simply changed your mind;

    you misused the product or service in a way that contributed to the problem;

    a service problem was completely beyond our control.

Please note that this Policy complies with the primary Consumer Guarantees that are most likely to be relevant to you. We offer no protections beyond the minimum requirements under United States, United Kingdom, and Ukrainian Consumer Law.

We offer remedies in accordance with the United States, United Kingdom, and Ukrainian Consumer Law, to the extent that it applies. The United States, United Kingdom, and Ukrainian Consumer Law provides a set of consumer guarantees which protect consumers when they buy goods and services. If the United States, United Kingdom, and Ukrainian Consumer Law applies, then we cannot avoid the Consumer Guarantees which it provides. If there is an inconsistency between this Policy and the United States, United Kingdom, and Ukrainian Consumer Law, the United States, United Kingdom, and Ukrainian Consumer Law will prevail.

For any questions about our Policy or any refund, please contact us at: birbleai@gmail.com

Monitoring and Prohibited Content Policy

At Birble AI, we are committed to maintaining a safe and secure environment for all users. To ensure public safety and uphold ethical standards, we actively monitor the activity of customers within our dashboard and track the output generated by our AI generators.

Prohibited Content

While we encourage creative and innovative use of our AI generators, there are certain boundaries that must be respected. Users are strictly prohibited from creating and disseminating malicious material, including but not limited to pornography, bomb-making material, hate speech, or any content that poses a threat to public safety or violates applicable laws.

Enforcement Measures

In the event that a customer is found to be engaging in the creation or distribution of prohibited content, Birble AI reserves the right to take immediate action. This includes, but is not limited to, banning the user from our platform and reporting the content and relevant information to the appropriate authorities.

Progression towards Malicious Material

Birble AI also reserves the right to ban any user who exhibits a pattern of behavior or activity suggesting a progression towards the creation of malicious material, even if the content itself may not yet violate our policies. This proactive approach is taken to prevent potential harm and maintain the integrity of our platform.

User Cooperation

We encourage all users to report any suspicious or inappropriate content they may come across within our platform. Your cooperation is essential in helping us create a safe and welcoming community.

Contact Us

If you have any concerns or questions regarding our monitoring practices or content policies, please contact us through the appropriate channels listed on our "Contact Us" page on the Birble AI website.

Thank you for your understanding and cooperation in maintaining a secure and respectful environment for all users on Birble AI.